FAQs

1.What are your delivery timelines?

When an order is placed, it will be dispatched within 2-3 working days. We offer two types of shipping i.e, 1. Standard(Free for india). 2. Express(Rs. 300/- per kg). 

Standard shipping service: It takes 5-8 days to deliver your product based on your location.

Express shipping service: It takes 2-3 days to deliver your product based on your location.

NOTE: 2-3 days is required for packaging and handling.

 

2.How do I track my order?

Once your order is dispatched, you will receive an automated WhatsApp message of your shipment.

Also, in the main menu section, click on "Track your order" and enter your order number and email id, and then click on "Track" to see you order status.

Note: After you place an order, we take 2-3 days for handling and packaging.

 

In case of any queries you can contact us through WhatsApp chat button on our website.

How do I contact you?

You can directly chat with us through WhatsApp chat button on our website.

Contact number:  011 4938 5179

                               

Email id: inficokion@gmail.com

 

3.Which and all courier service you use?

1. Delhivery

2. Fedex

3. Bluedart

4. DTDC 

 

Do you offer Cash On Delivery?

Yes, we do offer Cash On Delivery.

Note: COD is limited upto the order value of Rs.25000/-

 

Can I visit your Warehouse for purchasing?

Yes, you can visit our warehouse.

Address: 

604, 6th Floor, KAILASH BUILDING, KG Marg, Fire Brigade Lane,

 Barakhamba, New Delhi, Delhi 110001

-------

 Barakhamba

Delhi 110001

 Phone No:- 011 4938 5179

info@banarashre.com 

4.What is AWB number?

AWB number is the tracking ID of your order. Using which you can track your order from the official website of the courier company in which your product is put in transit.

 

Do you provide Silk Mark for pure silk sarees?

Yes, we do provide certified mark of purity