Do not worry, our courier will try to reattempt to deliver in next 2 days. In case parcel is still not delivered you can call or email us so you can submit your delivery request to the courier.

Exchange and returns are available for products within 48 hours of delivery. Items must be in original condition with all tags intact. Pick up in India is free. 

Check with your neighbor/front desk, etc. if someone accepted the package. Try to contact the courier to cross check if someone has signed the package. If no one accepted delivery email us on info@banarashe.in

Once you get the tracking details of the shipping we request you to estimate us if the product doesn't delivered within 10-15 days of the dispatched,So that we can coordinate with our logistics partner

If there is no update about the delivery we will consider the order has been delivered,hence you cannot apply for the refund.